Publications tagged with “satisfaction”

Satisfaction is a measurement of fulfillment a person has with respect to a specific service. A common measure of this is the net promoter score.

Chen X, Fishman E, Franck L, Parlett LE, Sylwestrzak M, Cahow E. Understanding medicare advantage members’ health plan satisfaction using high dimensional administrative data. Poster presented at: 2018 AcademyHealth Annual Research Meeting; Jun 04 – Jun 26, 2018; Seattle, WA, US .

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